Privacy Policy | Protyle AI

Scope

This policy applies to the Protyle AI main website at protyle.ai and to Protyle services that expressly link to this policy. Separate applications, client portals, plugins, or subdomain tools may have their own privacy policies. Those app-specific policies control for their respective apps unless this policy expressly names that app or service.

Information We Collect

Depending on how you use the website, we may collect:

Contact information you submit, such as name, email address, company, and inquiry details.
Account and authentication information for Protyle website accounts and dashboards.
Usage, device, browser, and diagnostic information used to operate and improve the website.
Messages, prompts, or workflow details you intentionally provide to Protyle AI experiences.
Billing, subscription, or business records when you purchase or contract for services.

How We Use Information

To provide, secure, and improve the Protyle AI website and related services.
To respond to inquiries, demos, support requests, and account requests.
To operate AI-assisted workflows you request and maintain service quality.
To protect against abuse, unauthorized access, fraud, and security incidents.
To meet legal, accounting, compliance, and contractual obligations.

Cookies and Visitor Continuity

The main website offers an optional first-party visitor-continuity cookie. If you allow continuity, it stores a random pseudonymous identifier for up to 180 days so Tyle can recognize the same browser across visits. It contains no name, email address, conversation text, tenant authority, or third-party advertising identifier. Choosing Necessary only removes and disables this identifier. A separate preference cookie remembers your choice. We do not use this choice to authorize access to accounts or tenant data.

App-Specific Data

Protyle may operate separate applications under Protyle-owned domains or subdomains. Those applications may process different data and may have separate privacy policies, terms, data-processing terms, or service notices. For example, CRM Tools Plugin has its own privacy policy at ghl.protyle.ai/privacy. The main Protyle website policy does not expand the data commitments of any separate app unless the app is expressly named.

Sharing and Disclosure

We do not sell personal information. We may share information with service providers that help run hosting, analytics, authentication, communications, payment, customer support, and AI infrastructure; with business partners when needed to deliver a requested service; or when required by law.

Security and Retention

We use administrative, technical, and organizational safeguards appropriate to the nature of the service. We retain information for as long as needed to provide services, comply with obligations, resolve disputes, and maintain legitimate business records.

Your Choices

You may contact us to request access, correction, deletion, or other privacy assistance. Some records may be retained where required for security, legal, accounting, or contractual reasons.

Contact

Privacy questions can be sent to amythesmart@gmail.com.